Shipping & delivery

Delivery times

• Netherlands: order on a working day before 3 pm = delivered the next working day
• Belgium: 1–2 working days
• Germany, Austria and Luxembourg: 5–7 working days
• Other EU countries: 5–10 working days
• Wrapping foil: is cut to size and delivered within 3–5 working days in the Netherlands and Belgium, and within 5–7 working days in Germany and Austria.

Shipping costs

• Netherlands: €7.95. Free from €40 (excl. wrapping foil)
• Belgium: €8.95. Free from €40 (excl. wrapping foil)
• Germany and Luxembourg: €8.95. Free from €40 (excl. wrapping foil)
• Austria and other EU countries: €30.00
• Wrapping foil (Netherlands and Belgium): €14.95 for 1 sheet, free from 2 sheets. Wrapping foil is packed with extra care and shipped as a parcel.
• Wrapping foil (Germany and Austria): €24.95 per shipment, sent as an insured parcel.
• Outside the EU: we currently do not ship outside the EU.

Track & trace

As soon as your order has shipped, you will receive an email with a tracking link so you can follow your parcel.

Not delivered or delayed?

If your parcel doesn't arrive within the stated time, please contact us at info@grepenwinkel.nl. We will look into it with the carrier and arrange a suitable solution.

Damaged or wrong item?

If possible, open your parcel in the presence of the courier and report visible damage straight away. Send us a photo within 48 hours of receipt at info@grepenwinkel.nl; we will send a replacement right away or arrange a refund. Your statutory rights always continue to apply.